T & C

Shipping

Stock items will be dispatched within 3-5 working days via Cyprus Mail 1st Class recorded . Made to order items are expected to be dispatched within 2-3 weeks as stated on product pages. If we are experiencing any delays in producing your made to order items we will be in touch with updates for you.

Sandals:

International Recorder Delivery its free and takes 7 – 14 days to get to you (Delivery times vary with country). Local courier service costs 22€ and takes 4-7 days to get to you, please contact us if you prefer a courier service. Delivery to Cyprus its free.

Accessories:

International Recorder Delivery its free and takes 7 – 14 days to get to you (Delivery times vary with country). Local courier service costs 22€ and takes 4-7 days to get to you. Delivery to Cyprus its free.

Returns 

 Our products are of the highest quality & as we will be making it especially for you we encourage you to choose carefully consulting our size guide for fits. It’s always precious to us to ensure all items are the right size/fit especially as we are keen to avoid returns both for you & us. If you have any questions while choosing your purchase do get in touch & we will be happy to help. Email us: info@thaliabo.com with any queries.If you are not happy with your made to order purchase please do get in touch & let us know why, we will be able to offer an exchange . If the sandals are defective or we made a mistake with your order, we will be able to offer a full refund, or exchange and reimburse delivery costs where applicable. You may return any stock items for full refund. Please return items within 14days of receipt to the address below using recorded postal delivery or your own preferred courier, products need to be in the original unused condition and placed in their original packaging. We cannot take responsibility for items lost without a proof of postage. The item is your responsibility until it reaches us safely. For your own protection, we recommend that you return goods using a delivery service that insures you for the value of the goods. All costs incurred for returning items are at your own expense unless mentioned otherwise.

RETURN ADDRESS: Thalia Bo, Iroon 14,No.1, Agios Andreas, Nicosia, 1105, Cyprus

We will not accept returns outside of the above time frame. We will not accept returns for items that have been worn or where tags have been removed. We will check all items thoroughly prior postage for each order & advice you to check your items on receipt.

 

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